Contact Us

Your direct line to the MELYDOR Color Lab.

Email support@melydor.com for product, order, delivery, return, or privacy questions. For an existing purchase, include the order number and checkout email so we can locate the correct record.

Reply time

We normally reply within 1–2 business days. Weekends, public holidays, and high-volume periods may add one business day.

Prepare the message

• For delivery issues, include the tracking number and relevant photographs.
• For product questions, include the exact item title, color, length, or set size.
• Review the Shipping and Return Policies before posting an item.
• Never send full card numbers, passwords, or other highly sensitive credentials by ordinary email.

Legal name: Xiamen Zhengsen Raomu Trading Co., Ltd.
Unified Social Credit Code: 91350212MAK1L8R027
Registered address: Room 401-1, No. 695, Sikoujunli, Tong’an District, Xiamen, Fujian Province, China
Telephone: +86 180 3440 0580
Email: support@melydor.com
The registered address is not the return address. Request return authorization before sending goods.